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Customer Service Advisor sought at Head Office!

Thames RIB are on the lookout for talent! Please read over the job requirements and see if these may just apply to you!

Essential main job functions and day to day activities: 

  • Answering the phones taking bookings from our customers.
  • General support and answering any questions that our customers have. 
  • General office-based duties
  • Participation within the team on promotional ideas.
  • Overseeing issue of our company uniform.
  • Overseeing stock / deliveries.

 Experience/qualifications required:

  • Tech-savvy – with great attention to detail for data input.
  • Knowledge of booking systems a benefit, but full training will be given.
  • Be confident and articulate when speaking to customers, or liaising over email
  • Responsive, and be happy to respond to customer queries
  • Able to work as part of a team
  • Be analytical and use initiative to problem solve within the software to find out why things are not working. 
  • Organised and able to work to short deadlines, often at pace, with a good positive attitude 
  • Adapt to customer changing needs, positively with good grace 
  • Articulate, with an excellent command of English Language in both the spoken and written form 
  • Friendly and helpful to customers, approachable, with a great work ethic, we want someone keen to get involved, with a great attitude.

Posted: 14 February 2024


ALL VACANCIES


APPLY NOW!

Send us your CV to info@thamesribexperience.com

BOOK NOW

SOUVENIRS AVAILABLE

We have limited edition merchandise available at our kiosk, as well as hard-copy and digital photos which capture the moment you & your crew embark on the invigorating, full-throttle speed section of your trip. Have a look what we have on offer!


  • London UK Souvenirs
  • London UK Souvenirs
  • Thames RIB Experience souvenirs
  • Thames RIB Experience keyring
  • Thames RIB Experience keyring
  • Thames RIB Experience keyring
  • merchandising
  • Tote bags river Thames
  • Sightseeing and shopping
  • Fridge Magnet
  • Bottle River Thames
  • drawstring bag
  • bandanas
  • London UK Souvenirs
  • London UK Souvenirs

BOOK YOUR EXPERIENCE NOW!

Please Call: 020 3245 1177 or Book Online

London Sights