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Thank you so much for helping to deliver a terrific event on Friday.
As with any event, you have to remain ready to adapt to any situation or eventuality – and we all certainly had to do that. When I briefed the team in the morning I told them exactly that, we have a schedule, but things will happen and we will adapt accordingly.
We started and finished on schedule and completed everything we wanted to achieve, and the guests had a fabulous time.
I’m sure many off them would have sat back later that night thinking Wow what a day!
Thank you all so much for your support and good humour from start to finish, from the first enquiry to the last guest stepping back on to the pontoon at the end. Every interaction with you all inspired confidence and was thoroughly enjoyable.
It was an absolute pleasure working with you all.
Very best regards
I just wanted to thank you and the team for yesterday.
The feedback has been great and everyone thoroughly enjoyed themselves and luckily the weather was kind to us.
Angela Scott | Greene King
Dear Charlotte and Dean
Ken and I joined the Watermens Company on a Rib Ride last night, it was fantastic. The girls on the pier could not have been more helpful and your crew onboard were brilliant, very entertaining. Having worked on the river for over 45 years, I have never enjoyed a trip so much.
London came alive, seeing Greenwich come into view together with Canary Wharf was so exciting. We will definitely spread the word and bring any overseas visitors along for a ride. You have taken the river forward in a way we could never have imagined, well done.
Hope to see you both again some time.
Kate Dwan | Waterman's Hall
Wow! What an amazing hen party experience! Our party chartered 2 boats and it was the perfect activity to start the celebrations. It broke the ice and had everyone giggling! Additionally, Kelly was an absolute star during the booking process and went out of her way to ensure we had a great experience. Thanks so much! Xxx
Thank you Emma and John for an amazing ride! I came last August as part of my sisters Hen Do and all 12 ladies loved it we were singing away laughing and having fun. So I had to come back this August with my 13year old daughter my other half, my mum and my 61 year old dad!…
I arranged the Canary Wharf experience as part of a day long stag party for 10 people and it turned out to be one of the the highlights of the day. The weather was great but the whole experience was terrific with the crew, Steve and Richard giving a brilliant commentary on the various sights along the route and the burst of speed, once we crossed under Tower Bridge, was awesome! Thoroughly recommended
This really was an excellent activity. We were struggling to think of something to do for my son's birthday. There's not much to do outdoors unless you want to sit outdoors and eat/drink. He has autism and learning disability and he often refuses to do things even if he desperately wants to join in. Every single staff member went above and beyond to make the experience so relaxed and personal that his anxiety levels were low and he thoroughly enjoyed himself. The whole experience was well organised and spotlessly clean. Even the seats were dried off before we boarded. We were so lucky the rain held off. This was definitely worth doing! Thanks to all especially the ladies on the phone before hand and George. You were great 👍
Did the 75 minute tour down to the Thames Barrier. The first part is the tour guide bit with some interesting facts about London. The second part the James Bond music comes on and then it's a speedy bumpy ride. It was lots of fun. My 9 year old loved it as well. They provide life jackets and I felt perfectly safe inside the boat even when we went airborne! I would definitely recommend this trip to tourists and Londoners alike.
Booked this for my birthday and was not disappointed. Ed and Ollie were great and the tour was really interesting and informative and the boat ride was brilliant, so enjoyable and fast but my group of 4 all loved it and would highly recommend. They even played me Happy Birthday which was much appreciated. Book it, you won’t be disappointed
Organised this for my boyfriend's 30th birthday. It was brilliant. Good commentary about the sights of London and then once the boat had gone past London Bridge it went really fast! A genuinely fun experience of the right length. Craig and Olly were great hosts and would definitely recommend for a special occasion!
The best activity we have ever done - exhilarating, interesting and funny all in one trip. Over 10 out of 10
Thanks to captain Dean
Nigel and I would like to thank you and your team for the most wonderful trip. You helped us make an elderly gentleman very happy. The experience was spot on and his reaction was priceless. He has not stopped talking about the great time he had. He has even put it in his diary so he never forgets, and can always refer back to it.
So from all of us, a very big thank you. As always we will continue to use your company and recommend you to everyone we know.
Bryna and Nigel
The Thames rib experience was amazing, and the team behind it even better! My wife and I had an amazing 40th birthday experience on the Thames, with hilarious commentary from the crew combined with an surprisingly awesome adrenaline rush. A special thanks to the team for going out of their way to ensure our trip went ahead as planned. The team went that extra mile and i’ll certainly be recommending the trip and the organisation to all my friends and family. Many thanks again for a fab experience!
We have been working with Thames RIB Experience for several years now, the speedboat tour remains the most popular activity of our programs with raving feedback from our guests! The Thames RIB team has shown great understanding
and flexibility over the last few months. It’s always a great pleasure to work with Tina and the rest of the Thames RIB team, they can always be relied on to be friendly, helpful, professional, dependable and very flexible to our
needs. Thanks a lot and we’re looking forward to many more years of successful collaboration.
The employees of JPMAM always have a wonderful time with the Thames RIB and last year (2019) stood out the most because it was the hottest day in July – a perfect activity to do after work. All pre-arrangements went perfectly well, and
day went according to plan.
You made it such an enjoyable experience and the help and assistance you gave us throughout was invaluable – and contributed hugely to the success of such a fabulous film.I would especially like to thank you for your efficiency,
professionalism and positive can-do attitude which was a huge asset in making the film work.
on behalf on Team Pudsey at BBC London
I never really write in about good customer service but but i feel that i have to after the experience we had with your staff, we booked the boat trip for Saturday the 15th at 13.00. but me and my partner arrived 10 Mins late
we thought we would have missed it however though Emma was more, then happy to call the boat back for us and she made us feel so much better also the Guide John was great and the Skipper John. As me and my partner work overseas
holiday reps we know what’s its like when all you get is complaints and i know when people have a good service they forget to write it. John the guide gave us loads of info and made it fun for us….. he was great at his stuff could you
please pass this on to the staff… and again thanks for all your hard work.
Matt n Paul (the couple from Egypt)
Took my dad on this for his birthday. Certainly very exhilarating. I’d say this is an ‘experience’ tour rather than an ‘information’ tour. You get to tear down the Thames in a speedboat. I did feel like James Bond at the start of ‘The
is Not Enough’. Great fun”
A massive thank you to you and the team! This was another fantastic experience and my team loved it!
Thank you again for your flexibility in making this a great experience.
Europe Director, Stryker Advanced Guidance Technologies
What a fantastic experience!!! Friendly staff. We were welcomed at the pier by a very helpful and friendly young lady who set us up with coats and lifejackets. We we boarded the boat to start the “Experience”. The trip was just
We had a birthday in our party, we had a sing along to Happy bithday music at high power speeds. The commentary was very informative. But the Speed and turns of the boat were obviously the highlights. I can honestly say the trip
ended too soon.What a fantastic experience.
Hi Charlotte and Dean, I just want to say thank you for a fab trip, and for the photos for James’s birthday. It is definitely the best experience on the Thames! And apart from all this, thank you for being so hospitable with us.
We are certainly looking to bring others with us during the summer. So we’ll see you again soon I hope.
Tanya Franks and James Barriscale
With very best wishes - from Eastenders
Fabulous, simply fabulous!
Dave and Tim were outstanding and our guests were surprised and thrilled by the entire experience.
Thank you for making it so easy to arrange such a memorable afternoon.
One of the best experiences ever!
Thames Rib Experience are awesome! Professional, friendly and they provide a great product that gets the heart pumping. It has to be the best (and quickest) way to see London. Keep up the great work!
This surely must go on the list of the top Five things to do in London. This was a family treat for me for my 73rd birthday. It was an incredible experience, not only a very informed and humorous commentary, including pointing out the
‘eccentric power walker’ and a host of other very interesting things, including the history of the river, its buildings and bridges, bringing out things we never knew about the City of London and its river. We started sedately towards the
Houses of Parliament, before turning around and covering ten miles of the river down and through the Thames Barrier. On that part of the journey, picking up speed we, my wife and I, were thrilled at the surge of power. …But this
was nothing in comparison with the return trip, not only the speed but the amazing twists and turns brilliantly executed by our pilot for the day, leaving us, me in particular feeling like a 25 year old, it certainly was one of the most
exhilarating trips I have ever done. We would highly recommend this experience to people of all ages, I am 73, my wife 70, and we look forward to revisiting the Thames in this wonderful way. Our sincere thanks to the Team of the
day, which includes the young lady who received us as we booked in, the pilot and the guide, all of whom, from the very first, made us very welcome. I will add here that I am not known for writing reviews or even ticking boxes, this I
shows how impressed my wife and I were with the whole ‘Thames RIB Experience’
Graham & Sandra
I can honestly say it has been an absolute pleasure dealing with such professional and accommodating staff -my experience has been first class, from booking, your accounts, the H@S paperwork, being on the water and to the follow up email
after the tour. I am more than happy to recommend your organisation to all.
Consultant Teacher, Director of Outreach & Partnership
"We’ve been ‘riding’ with TRE for 10 years now" As a student guardianship service operating for over 20 years we were so happy to discover the RIB ride experience as a ‘funtastic’ addition to our London outings. The screams of
delight coming from the ‘James Bond’ style rides are a
in themselves. It’s the highlight of our London programme. Great in choppy waters. Highly recommended for all ages!
Susy V. Flint
"Wow!!!! a really fantastic trip." Starts off slowly, taking in the sights with really interesting fun commentary....THEN once we got past the O2... it started to speed up. Fantastic music blasting out, as we sped along the
A thrilling, exhilarating experience. The two staff were friendly, funny and knowledgeable. We enjoyed it so much, we are booking again later in the year.
Achieving for Children
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